These days, a blog should be a part of every business' communications and marketing strategy. The 2014 Fortune 500 and Social Media study, from the Charlton College of Business Center for Marketing Research, at UMass Dartmouth, found that 31 percent of Fortune 500 companies ran a corporate blog. The top 200 companies were more likely than the lower 300 companies to keep a blog, and 40 percent of the top five companies have their own blogs. Even as other forms of communication and social media become popular, blogging remains an important tool.
While the benefits of blogging are well documented, particularly when it comes to increasing a company's customer base, how to create and maintain a blog that engages with people and that is worth reading is a little less clear. Whether you are already blogging or are thinking of getting started, keeping a few things in mind will help you create a blog that gets people's attention.
Have Great Content
A blog is nothing without content, but content on its own isn’t enough to get people to read it or to share posts. What you put on your blog, whether it’s a short essay, a video clip, or an infographic, needs to be helpful and relevant to your audience. In a post on Ragan.com, Mark Schaefer highlights the top 10 non-tech industry blogs out there.
What do the majority of those blogs have in common? They all have great content. In the case of Whole Foods Market’s Whole Story blog, the posts reflect the retailer’s culture while providing useful tips and information to shoppers. The posts aren’t exactly salesy, but many of them highlight ways to put items commonly sold at Whole Foods to use in daily life.
Another way to develop great content for your blog is to avoid playing it safe. In many cases, blog posts that take a controversial stance or that highlight a poster’s opinion create the most engagement, as people are more likely to want to state their own opinion and strongly agree or disagree with the subject of the post.
Part of being somewhat controversial in terms of content is understanding your blog’s niche audience. Some of the things you say will appeal to the audience and not to others, which is OK. If you try to please everyone with your blog, you might end up pleasing no one.
Keep Things Up to Date
Over time, blog posts can get stale or become outdated. Keep your posts up-to-date so that your blog continues to offer useful information to readers. That can mean revisiting a post that was popular a year or so ago and putting a new spin on it, providing new information or updated stats, or writing a new post that continues the discussion begun in the first one.
Make it Search Friendly
When you’re blogging, you’re not only producing content for human consumption, you’re producing content for search engines. A fantastically written, incredibly helpful blog post won’t make much of an impact if no one can find it. Hubspot, an inbound marketing platform, has a checklist of the things every blog needs to be search engine friendly.
Search engine optimization, or SEO, is constantly changing, as Google continues to update its algorithms to make sure that it’s providing the most relevant search results to users. The search engine has penalized blogs and websites that bend the rules to increase their search rank. Along with following an SEO checklist from a company such as Hubspot or using the SEO tools included in your blogging platform, it’s a good idea to keep up with Google’s guidelines, so that you know that your blog is following the rules.
Befriend Other Bloggers
A blog is as much about personality as it is about content. In his post on Ragan.com, Schaefer notes even some of the best blogs flounder because it’s unclear who’s writing the posts or what the stories of the blogs’ authors are. Engaging with and building relationships with other bloggers, either by commenting on other blogs or by interacting on social media, will help personalize your company’s blog. Seek out other blogs in your business’ niche, for example, and start reading and commenting on their posts. Join relevant LinkedIn groups and share your posts when applicable or create a Pinterest account and pin your own posts, as well as posts from others that you found useful.
Admittedly, blogging is a lot of work. But, in the best of cases, a blog lets you get to know your customers a bit better and helps your customers get to know you. If the top companies in the country are finding blogging beneficial, think of what it can do for you.